Contact us

• Address

  1 Ninham Street
  Norwich
  Norfolk
  NR1 3JJ
  
  Get directions

• Phone

  Reception
  01603 765550
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
  Start using online services

Opening times

Saturday surgery

Appointments are available to be pre-booked with a doctor or nurse on selected Saturday mornings, usually, but not always, on alternate Saturdays. Whilst the appointments are open to all, they have primarily been designed to help those patients who find it difficult to get to the surgery during our normal weekday opening hours.

Please note that phone lines and the reception desk will remain closed on Saturdays to all patients other than those who have a booked appointment.

(We do not routinely offer blood test appointments on Saturdays as there is no hospital collection service from the surgery at weekends. However, patients are able to drop off their blood sample themselves at the Norfolk & Norwich University Hospital if they have restrictive work commitments which mean they can only attend surgery for a blood test on a Saturday).

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

Our practice offers the following facilities:

• Ramp and automatic doors for full accessibility for wheelchair users
• Dedicated disabled parking bays
• Disabled toilets – the disabled toilet includes baby changing facilities
• Wheelchairs for patient use for both emergency situations and for patients who can get to the surgery but may have trouble walking
• D.A. Languages Limited provide a sign language service for patients who are hearing impaired
• Wheelchairs for patient use for both emergency situations and for patients who can get to the surgery but may have trouble walking
• Dementia-friendly signs within the practice as well as dementia awareness trained nurses and certain staff members

For more information, please contact reception.

Related information

Appointments

Prescriptions