The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem. We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing
PLEASE NOTE THAT ON
MONDAY 25th AUGUST 2025
THIS SURGERY WILL BE CLOSED
WE WILL RE-OPEN AS USUAL ON
TUESDAY 26th AUGUST 2025
IF YOU NEED URGENT MEDICAL ADVICE WHILST THE SURGERY IS CLOSED, YOU SHOULD CALL
1-1-1 TO BE CONNECTED TO THE NHS 111 SERVICE
(Calls to this number are free from both mobiles and landlines)
IN A LIFE-THREATENING MEDICAL EMERGENCY
YOU SHOULD CALL 999