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Message from Norfolk and Norwich University Hospital

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem. We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing

Healthwatch Norfolk- Experiences of Rehabilitation in Norfolk’s Community Hospitals Survey

Healthwatch Norfolk is the independent voice for patients, service users and Carers in the county. We use feedback from people to shape the future of local health and care services.

What is this survey about?

Healthwatch Norfolk is working with Norfolk Community Health and Care (NCHC) NHS Trust to review their general rehabilitation service in community hospitals across Norfolk. We want to hear from patients, their relatives and carers, about their experiences, including:

  • The ward environment,
  • The quality of the nursing care and therapy
  • Planning to leave the community hospital and
  • Care after leaving hospital.

Your feedback will help us understand what is working well and where improvements are needed, so the rehabilitation service can better meet the needs of the people who use it.

Please fill in the survey below: