Friends and Family Test

We are taking part in the NHS Friends & Family Test which is a very quick and simple way for patients to feedback to us their thoughts on the care and service we provide. It consists of a single multiple choice question 'How likely are you to recommend our service to friends and family if they needed similar care or treatment?'

There is also the opportunity for people to elaborate if they choose to do so.

Patients can help us by giving their feedback in a number of different ways, which includes:

  • Clicking on the link on the homepage of this website
  • Completing the cards available from reception
  • Responding to the text message survey sent to patients shortly after they have had an appointment.

The results of the feedback are published on our website each month.

The text option was added during May 2017.

 

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Your Neighbourhood Professionals. Just a Click Away! Set up a lasting power of attorney before you lose capacity and it Direct Electrical Cozens-Hardy LLP Sofia
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