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Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

NHS Friends and Family Test

Use this service to give feedback on NHS GP surgery services.

We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • feedback on a rating scale
  • reasons why you chose your rating
Start now

You can also visit the surgery in person.

Page published: 24 July 2023
Last updated: 23 November 2023