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Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

Care Quality Commission (CQC) rating

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages them to make improvements where possible.

They do this by inspecting services and publishing the results on their website.

You can use the results to help you make better decisions about the care you, or someone you care for, receives.

Our CQC inspection

Our surgery is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

Go to the latest CQC report

Page published: 26 June 2023
Last updated: 3 July 2023