Skip to main content
Translate this website


Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

Healthwatch Norfolk

Healthwatch Norfolk is the independent voice for patient and service users in the county. They collect public views of health and social care services and make sure they are heard by people in charge.

The people who fund and provide services have to listen to patients, through local Healthwatch organisations. So, whether you have had a good or bad experience, your views can help to make changes to services in Norfolk.

Healthwatch Norfolk’s work covers all areas of health and social care, including GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.

The organisation also provide information about the health and care services available in Norfolk and direct people to someone who can help.

There are lots of ways to share your experience about health and social care services with Healthwatch Norfolk, so everyone has the same chance to be heard. You can leave feedback directly via their feedback centre, contact them directly on 01953 856029 or by emailing enquiries@healthwatchnorfolk.co.uk.

Join the conversation today and get involved to help us make a difference!

Page published: 11 February 2025
Last updated: 11 February 2025