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Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

Summary Care Record

Lakenham Surgery is a summary care record (SCR) practice. The NHS is currently modernising the way that patients health information is both stored and managed with part of this process being the introduction of summary care records (SCR).

The SCR is a secure electronic summary of your key health information and will improve the quality of healthcare delivered to you in the NHS, especially in urgent and unscheduled care situations (like A&E or out of hours care) where often little, or no, patient information would be available to guide health care professionals.

Opt in/out

Clinicians who are treating you will be able to access those parts of your records that they are allowed to see whenever they need it to provide you with care. If you are happy for a summary care record to be created, you don’t need to do anything; your records will automatically become part of the summary care record. If not, you can opt out at any time.

Further information

Further information is available from the pals@norfolk.nhs.uk. Advisers are available on weekdays between 9am to 5pm.

Page published: 11 February 2025
Last updated: 11 February 2025