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Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

Bereavement

  • Roadpeace in East Anglia

    The aftermath of a road crash is devastating. Roadpeace help bereaved families cope and build resilience through peer support, their local group network, befriending service and trauma support programmes. 

    Phone
    0845 4500 355

    Website
    www.roadpeace.org

    Email
    info@roadpeace.org

  • Nelson’s Journey

    Nelson’s Journey are a Norfolk charity that supports children and young people up to their 18th birthday who have experienced the death of a significant person in their life. They provide a range of support, appropriate for the needs of each child or young person.

    Phone
    01603 431788

    Website
    www.nelsonsjourney.org.uk

    Email
    enquiries@nelsonsjourney.org.uk

  • Brake

    Brake’s helpline is a quality accredited, Freephone, confidential support service, providing information and advocacy, emotional support and a listening ear for survivors of road crashes.

    Phone
    08088 000 401

    Website
    www.brake.org.uk

    Email
    helpline@brake.org.uk

  • Child Death Helpline

    The Child Death Helpline aims to provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the helpline might be parents, grandparents, siblings, other family members, friends or involved professionals.

    Phone
    0800 282 986

    Website
    www.childdeathhelpline.org.uk

    Email
    contact@childdeathhelpline.org

  • Compassionate Friends

    TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – they are here to help.

    Phone
    0345 123 2304

    Website
    www.tcf.org.uk

    Email
    helpline@tcf.org.uk

  • Scotty’s Little Soldiers

    Scotty’s Little Soldiers is a charity dedicated to supporting children and young people who have lost a parent serving in the British Armed Forces.

    Phone
    08000 928 571

    Website
    www.scottyslittlesoldiers.co.uk

    Email
    hello@scottyslittlesoldiers.co.uk

Page published: 22 November 2023
Last updated: 12 February 2025