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Message from Norfolk and Norwich University Hospital

The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.

If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem. We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing

Child health

  • Rashes in babies and children

    Many things can cause a rash in babies and children, and they’re often nothing to worry about.

    The NHS provide support for identifying some of the common rashes in babies and children.

    Website
    NHS: Rashes in babies and children

  • NHS vaccinations and when to have them

    It’s important that vaccines are given on time for the best protection. Check the dates your child needs to have their vaccinations by and contact your GP.

    Website
    NHS vaccinations and when to have them

  • Red Balloon – Norwich

    Red Balloon provide a safe environment for 11-16 year olds who are unable to access mainstream school due to their past experiences in bullying or trauma. They offer a therapeutic and academic curriculum.

    Phone
    01603 622288

    Website
    www.redballoonlearner.org

    Email
    angela.hewett@rbnorwich.org.uk

  • Start for Life

    Trusted NHS help and advice during pregnancy, birth and parenthood.

    Website
    Start for Life

  • Musical Keys

    Musical Keys is a charity which provides music and arts activities for people with disabilities and additional needs in Norfolk and the surrounding area. Their passion is making music accessible to everyone.

    Phone
    01603 766690

    Website
    www.musicalkeys.co.uk

    Email
    info@musicalkeys.co.uk

  • Cleft Lip and Palate Association

    The Cleft Lip and Palate Association (CLAPA) is a small charity working to improve the lives of people born with a cleft and their families in the UK.

    Phone
    020 7833 4883

    Website
    www.clapa.com

    Email
    info@clapa.com

  • Just One Norfolk

    They deliver a range of community based children and young people’s health services across Norfolk. They aim to build confidence in families, children and young people to care for their own health and wellbeing as well as help families, children and young people in Norfolk access the right services for advice and help. Through this they can improve health outcomes for children and young people in Norfolk.

    Phone
    0300 300 0123

    Website
    www.justonenorfolk.nhs.uk

Page published: 9 May 2023
Last updated: 11 February 2025