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Update regarding pathology tests

You may have seen media reports relating to pathology tests (bloods, urine etc.) which GP practices carry out and are processed in labs at the Norfolk and Norwich University Hospital.

Following an issue with an IT system upgrade, there were some delays to GP practices receiving the results for tests that were taken and sent to the labs between 29 July and 13 August.

All results have now been processed and are available in a format that practices can view.

You may find this unsettling if you had tests carried out around this time but please be assured that all urgent abnormal results have now been reported. Your practice will be in touch in the usual ways if they wish to discuss results with you further.

If your symptoms worsen or you are concerned, please follow the usual care routes by contacting the practice or use NHS 111. In an emergency call 999.

Sexual health

  • Brook

    Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

    Website
    Brook

  • Sexual Health Helpline

    The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am to 8pm.

    Phone
    0300 123 7123

  • THT Direct (Terrence Higgins Trust)

    THT Direct offer a range of services available to anyone who lives in the Norfolk area. They provide outreach in the community for vulnerable young people and adults, and training for practitioners.

    Phone
    01603 226 666

    Website
    Terrence Higgins Trust

    Email
    norfolksexualhealth@tht.org.uk

  • Family Planning Association

    A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

    Phone
    020 7608 5240

    Website
    Family Planning Association

  • C-Card Scheme

    If you are aged 13 to 24 and living in Norfolk you are entitled to free condoms through the Your C-Card scheme.

    Website
    www.youngandfree.org.uk

  • iCaSH Norfolk

    iCaSH can offer a wide range of sexual health services including STD testing, contraception, and support and advice.

    Phone
    0300 300 3030

    Website
    www.icash.nhs.uk

Page published: 9 May 2023
Last updated: 11 February 2025